All orders are shipped from our 3rd party logistics facility in Bhiwandi, Maharashtra, or our store in Lower Parel, Mumbai, depending on where the items purchased are stored, using a least-packages method. We use a combination of 3rd party couriers aggregated under the ShipRocket platform. We use a least-packaged method of shipping, meaning we attempt to consolidate your order into as few packages as possible. However, it is still possible that you receive an order in different packages if the items you purchased were at different locations.
SHIPPING WITHIN INDIA
We offer free Shipping on all products when paid for online by credit card, debit card or net banking.
At this time, we do not offer international shipping.
ORDER & DELIVERY
Once you have placed your order, an immediate confirmation email will be sent your way. Orders are set to be dispatched within 1-2 business days. Once your order is on its way, an email containing a tracking number will be sent to you. This tracking number can be utilized on the relevant courier company's website to monitor your order's progress.
For a smooth delivery process, please ensure that your address is accurate and complete. Include any necessary special instructions and ensure someone will be available to receive the package. If any address or contact details are incorrect or incomplete, we'll get in touch with you to rectify the information. Please be aware that we cannot arrange deliveries without a valid address and contact number. If we are unable to establish contact after two attempts, the order will be canceled, and a full refund will be provided. Please note we cannot take responsibility for shipments lost due to inaccurate addresses.
Deliveries are scheduled from Monday to Friday and will be attempted up to three times before returning to us. Further shipping attempts or address changes following scheduling and receipt of your tracking number will incur additional charges. Please allow 5-7 business days from dispatch for your items to arrive. Generally, they tend to reach you within 3 business days.