We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Please note, local pickup order cannot be returned/exchanged from the store or clubbed to any purchase done at store.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org.
Returned products cannot be worn, altered, or washed.
Exceptions / non-returnable items Certain types of items cannot be returned,
All Sale Items (Markdowns and Sale Promotions with code),
Limited releases and Extra Butter collaborations
Personal care goods (such as beauty products)
Any flammable liquids (Such as perfumes and fragrances)
Please get in touch if you have questions or concerns about your specific item.
We now offer local pickup in our Mumbai store for online orders, please check this at the checkout page. All our product is in India. Prices include all taxes and shipping. Customers can expect to receive their order within 3-5 working days and within 24 hours for local pickups. Extra Butter is a New York retail brand that recently opened its first door and online site in India. We thank you for your support!